Shipping policy
The goods are delivered worldwide.
Shipping costs (including statutory VAT)
DHL Germany
We charge a flat shipping fee of € 4.95 per order.
From an order value from € 49.00 we deliver free of charge.
DHL Zone EU
From an order value from € 149.00 we deliver free of charge within the EU.
Countries:
Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
| Weight | Shipping fees |
|---|---|
| from 0 kg | 4,95 € |
| from 1 kg | 8,95 € |
| from 2kg | 9,95 € |
| from 5 kg | 14,95 € |
| from 10 kg | 19,95 € |
| value above € 149 | free shipping |
DHL Zone non EU
From an order value from € 149.00 we deliver free of charge within the following countries in Europe.
Countries:
United Kingdom, Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Liechtenstein, Monaco, Montenegro, Republic of Moldova, Switzerland, Ukraine, Vatican City
| Weight | Shipping fees |
|---|---|
| from 0 kg | 12,95 € |
| from 1 kg | 14,95 € |
| from 2kg | 19,95 € |
| from 5 kg | 24,95 € |
| from 10 kg | 34,95 € |
| value above € 149 | free shipping |
DHL Zone 4
From an order value from € 199.00 we deliver free of charge to countries outside of Europe.
Countries:
Georgia, Turkey, Algeria, Libya, Morocco, Tunisia, Israel, Lebanon, Russia, Syria
| Weight | Shipping fees |
|---|---|
| from 0 kg | 17,95 € |
| from 1 kg | 19,95 € |
| from 2kg | 24,95 € |
| from 5 kg | 39,95 € |
| from 10 kg | 59,95 € |
| value above € 199 | free shipping |
DHL Zone 5
From an order value from € 199.00 we deliver free of charge to countries outside of Europe.
Countries:
Armenia, United States, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan, United Arab Emirates, Vietnam, Papua New Guinea, Canada, Mexico
| Weight | Shipping fees |
|---|---|
| from 0 kg | 12,95 € |
| from 0.5 kg | 19,95 € |
| from 1 kg | 24,95 € |
| from 2kg | 29,95 € |
| from 3kg | 34,95 € |
| from 4kg | 39,95 € |
| from 5 kg | 59,95 € |
| from 10 kg | 99,95 € |
| value above € 199 | free shipping |
DHL Zone 6
From an order value from € 199.00 we deliver free of charge to countries outside of Europe.
Countries:
Valid for all countries not mentioned in the tables above.
| Weight | Shipping fees |
|---|---|
| from 0 kg | 29,95 € |
| from 1 kg | 39,95 € |
| from 2kg | 49,95 € |
| from 3kg | 54,95 € |
| from 4kg | 64,95 € |
| from 5 kg | 99,95 € |
| from 10 kg | 129,95 € |
Delivery times
Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 3 - 5 days, in the case of foreign deliveries within 7-14 days after the conclusion of the contract (with agreed advance payment after the time of your payment instruction ). Note that there will be no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the Article with the longest delivery time you have ordered. Please note that customized products like our Expert- or Pro-Products have to be produced according your needs, so these need additional production time before they can be shipped to you.
Accepted payment options
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if applicable)
- Payment by instant transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by Google Pay
- Payment via Apple Pay
Payment Terms
The available payment methods are shown during checkout and may vary depending on your country, order value and technical availability.
If payment by bank transfer is available or has been agreed with us individually, please use the following bank details:
Account holder: CreateYourSkate GmbH
IBAN: DE95 7415 0000 0420 8415 38
BIC: BYLADEM1DEG
Bank: Sparkasse Deggendorf
Please include your order number as the payment reference so that we can assign your payment correctly.
Your order will usually be processed after we have received the full payment, unless another payment method or arrangement has been agreed.
If you have any questions regarding payment, please contact us by email or use the contact details provided in our legal notice / imprint.
Email: dennis@createyourskate.com
